Non-Personally Identifiable Information We Collect
Anytime you visit robertsautosales.com, we gather certain non-personally identifiable information regarding the means you use to access our site. This information includes the type and version of your browser, your service provider, your IP address and any search engine you may have used to locate the site. We use this information to help diagnose problems with our server, administer the Web site, and compile broad statistical data. In addition, we gather certain navigational information about where you go on our Web sites. This information enables us to determine which areas of the Web sites are most frequently visited and helps us to tailor the sites to the needs and interests of our online visitors. Your IP address may be used to identify possible abuse and may be blocked if abuse is detected. Your information is gathered by us in the aggregate and will not be associated with a specific individual without that individual's consent with the exception of illegal activities. If you engage in any illegal acts while using this Website your IP address will be released to law enforcement agencies.
Personally Identifiable Information We Collect
Roberts Auto Sales Inc. does not buy nor sell and consumer information.
Any information you provide to us (i.e. name, e-mail address, etc.) when you contact us, request more information, or use any of the other interactive portions of our Website, is securely maintained on our Web servers and internal systems. This information may be used to provide you with information you've requested about our company, our products and our services, or to provide you with special notices, automotive information, special promotions. Though we hope you'll find these communications informative and useful, if you don't, you can always unsubscribe by following the simple instructions included in each email if you have subscribed to them. This data may also be used to tailor your experience on our sites by providing content that is relevant to your interests and geographic region.
By using robertsautosales.com, you are consenting to have your personal data transferred to and processed in the United States.
We require a valid email address for every form filled out on this website. Your email address will be used to respond to your inquiry about the vehicle you are interested in or to respond to questions. To help protect your email address from spam, your email address will not be displayed online. If you provide us your email address, we may email you about our website or our services, or to inquire about your experience using our website. From time to time, we'll also send you emails that may include automotive information, special promotions. Though we hope you'll find these communications informative and useful, if you don't, you can always unsubscribe by following the simple instructions included in each email. And you can opt-out of receiving these.
Robertsautosales.com contains links to other sites. Please be aware that Roberts Auto Sales Inc. is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies only to information collected by Robertsautosales.com.
In compliance with the Children's Online Privacy Protection Act, Roberts Auto Sales does not knowingly or intentionally solicit or collect information from minors, and our marketing is not directed to minors. If we determine that a user is under eighteen (18) years of age and has submitted information by way of our website, we will immediately delete such information.
From time-to-time our site requests information from users via surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose any information. Information requested may include demographic information (such as postal code, age level). Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
Our intent is to provide privacy, integrity, and authentication in regards to our Internet communication. The security measures we have taken are intended to secure and encrypt your data, so that a third party cannot capture, read or access the information while it is in transit between your computer and our system. Specifically, we use standard-based Internet protocols to safeguard the information you provide during the purchase, payment and most information submittal processes. We use a secure server implementing the Secure Sockets Layer (SSL) protocol to interact with you when you provide personal information during the purchase and payment processes. These processes use 128 bit encryption. You can tell if you are using a Web browser that supports SSL if a "key\ or "padlock" icon appears in one of the lower corners of your screen (For example, when using Netscape you will see a key; when using Internet Explorer you will see a padlock). When you enter a secure page, the key is "un-broken" or the lock is closed. This means that your communications are now secure, encrypted, and cannot be read by non-authorized sources. Another sign that you are in a secure transaction mode is a URL that begins with "https:". When you see any of these symbols on your browser, you know that your information is protected and you can interact with the website with confidence. We limit internal access to our servers databases and require that Roberts Auto Sales Inc. employees adhere to high standards of ethics and integrity in performing their jobs and conducting business. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to your information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers’ information is protected.
Changes in Our Policy
California Privacy Rights
This PRIVACY NOTICE FOR CALIFORNIA RESIDENTS is in addition to the above stated policies and applies to consumers who reside in the State of California. We adopt this notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and other California privacy laws.
The CCPA provides California residents with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights. Access to Specific Information and Data Portability Rights
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months.
Opt-Out of Personal Information Sharing and Selling Rights
You have the right to request that we discontinue sharing or selling any of the personal information that we collected about you and retained, subject to certain exceptions in the CCPA.
Deletion Request Rights
You have the right to request that we delete any of your personal information that we collected about you and retained, subject to certain exceptions in the CCPA.
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not deny you goods or services, charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties, provide you a different level or quality of goods or services, or suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
Exercising Access, Data Portability, and Deletion Rights
You may exercise your access, data portability, and deletion rights described above by either calling us at 209-593-3200 or by filling out our a making the request.